We aim to provide you with accurate and reliable feedback from customer’s perspective to facilitate improvement in your operational delivery.
Our retail auditing system has matured over a period of time and it is proactive in nature.
The main features of Retail Auditing System are:
- Our retail specialists make visits to entire network or selected stores of network and provide you with visibility of actual customer experience in agreed time frame.
- If required by clients, feedback is supported by digital photographs with explanations.
- Structured and detailed feedback is provided through presentations followed by a detailed report.
- If agreed, we provide you online access to the reports, Excel, Word, PowerPoint, PDF reporting and presentations
You can also integrate the new programs at the later stages with the already existing once without any hassle.
You Trust us and we promise to deliver you:
- Granular visibility of customer interaction points of your business.
- Framework to compare visual and financial performance of your brand.
- An improved brand management program.
- Optimized time and resource utilization.
Through the retail audit experience, you shall realize improved accountability among delivery personnel towards brand standards and procedures.