We really enjoyed while working with DQS Mystery Shopping team on our recently concluded mystery audit project for our Asia Pacific operations. The benefits accrued through this experience are no less than the joy of working on this project. We wish DQS team success!!
Director – Customer Service
Reputed International Hotel Chain
DQS Mystery Shopping team now has become a very important component of business intelligence gathering process.
General Manager – Corporate Quality Assurance
A big retail chain in India
The research provided was very comprehensive and well presented for the purpose. What impressed us was the extent of analysis these guys have done to support their conclusions.
Chief Executive Officer
A Hospital Chain
Working with DQS has given us a very clear idea as where our operational delivery was not able to live up to customer expectations. In turn this has led to big improvements in the operational delivery mechanism.
Director – Operations
A food Chain