ISO 9001:2015 is released!!!

Posted September 30th, 2015 by admin & filed under News.

ISO 9001 has been published to the new ISO 9001:2015 version. The main objective of the new version of ISO 9001 is to provide confidence in the organization’s ability to consistently provide customers with conforming goods and services and to enhance customer satisfaction.

New ISO 9001:2015 standard characterize a technical revision compared to 2008 edition. It also adopts revised clause sequence, quality management principles and addition of new concepts.

ISO 9001:2015 Revision Process

Some concepts introduced in new standard are:

Integration of Risk Management
Resource Management
Systematic problem solving and learning
Voice of the customer
Knowledge management
Measures (examples are performance, satisfaction and ROI.)

ISO 9001:2015 – Quality Management Principles

Following Seven Management System Principles have been used in ISO 9001:2015 standard

Customer Focus
Leadership
Engagement of People
Process Approach
Improvement
Evidence based Decision Making
Relationship Management

ISO 9001:2015 – Major Changes

“High Level Structure” is used in text writing (i.e. clause sequence, common text and terminology)
New clause sequence is adopted in new version which is consistent with “Annex SL”, highlighted in main body of the text (clause 1 to 10).
No specific reference and text for possible exclusions of requirements
No specific requirement and text for‘documented procedures’ and ‘records’. Both have been replaced throughout by the text ‘documented information’.
Role of“Management Representative” Now the activities of Management Representative should be performed by one of group of Senior Management.
No mention of a “Quality Manual”. Specific word “Quality Manual” is no-were mentioned in the Draft Standard.
Quality policy / objectives compatible with strategic direction
Integration of QMS requirements into business processes
Change of term ‘product’ to ‘product and services’. New term include all output categories i.e. hardware, services, software and processed materials
Organization needs to determine the knowledge necessary for the operation of the QMS and its processes and to achieve conformity of process
“Risk-based thinking” introduced in all clauses
Organization needs to determine the risks to conformity of goods and services and to customer satisfaction and opportunities in place of preventive action